Patient Satisfaction Survey

We hope that your visit to our clinic here at Cosmedical has been comfortable and we have met all you needs.

If you wish to provide feedback about your visit or would like to make a complaint, please ask to speak with our Practice Manager, Valerie Baris. We would encourage you to discuss any concerns before leaving the clinic so that we will be able to address the problem and make you visit more satisfactory.

The satisfaction of our patients is of the utmost importance to us so any feedback would be much appreciated so that we can improve our service to our patients.

Written Complaints to the clinic can be sent to Valerie Baris or Dr William Pouw at 31 Grosvenor Street, Wollahra, 2015 or via the adjacent form.

http://www.cosmedical.com.au/wp-content/plugins/nex-forms-express-wp-form-builder

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Thank you for you time in filling out this survey, we value your feedback.

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Name:

Date of visit:

Email:

Phone number:

Reason for visit:

Consultation with Doctor or Nurse

Follow up

Cosmetic surgery

Injectables

Skin treatment

Medcontour

Laser Treatment

How would you rate your experience at Cosmedical Clinic in the following areas:

1. You were greeted by front reception staff in a timely manner they were polite and made you feel at ease

Excellent

Good

Poor

N/A

2. Your admission if surgical was well managed by Nursing staff

Excellent

Good

Poor

N/A

3. Your Doctor/Nurse answered all your questions and concerns

Excellent

Good

Poor

N/A

4. You were given necessary information regarding your visit

Excellent

Good

Poor

N/A

5. You understood all the information given to you

Excellent

Good

Poor

N/A

6. You were given the appropriate post treatment information

Excellent

Good

Poor

N/A

7. The clinic is clean

Excellent

Good

Poor

N/A

8. All staff were friendly and courteous

Excellent

Good

Poor

N/A

9. Your friends/relatives/carers were comfortable

Excellent

Good

Poor

N/A

Please tell us how you think we can improve our services:

Patient Satisfaction Survey

We hope that your visit to our clinic here at Cosmedical has been comfortable and we have met all you needs.

Call us today

+61 2 9386 5222

Or get in touch by sending an email to schedule a consultation with the appropriate specialist

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